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YANYAN

Privacy Policy

This policy explains how YANYAN, the porcelain and ceramic tableware brand operated by Anhui Shengshi Qingtian Information Technology Co., Ltd. ("YANYAN", "we", "us"), handles personal information on chinaporcelainfactory.com. It applies to inquiries, sample requests, wholesale orders and account activity.

Information we collect

  • Contact and inquiry details — name, company, email, WhatsApp/phone, country and the message or artwork you send.
  • Order details — billing and delivery addresses, products, quantities, order value and correspondence.
  • Payment and shipping data — the transaction reference and the details our payment and logistics providers need to complete your order. We do not store full card numbers on this site.
  • Technical data — IP address, browser type, device and pages visited, collected in server logs for security and performance.

Why we use it

We use your information to answer inquiries, prepare quotes and samples, process and ship orders, provide after-sales support, keep business and tax records, prevent fraud and improve the site. Where GDPR applies, we rely on your request or contract, our legitimate business interests and legal obligations.

Cookies and analytics

This site does not use advertising or cross-site tracking cookies. Essential session cookies may be used for the cart, account and forms. Payment and shipping providers may set their own cookies when you use their services; their policies apply to that processing.

Sharing

We do not sell or rent personal information. We share only what is necessary with payment processors, freight forwarders and couriers, IT and email providers, and professional advisers — or where required by law. These providers are expected to protect the data they receive.

Retention and security

Inquiry records are kept while we handle your request and for a reasonable period afterwards for business continuity. Order and accounting records are kept as long as required by applicable law. We use reasonable technical and organisational measures to protect data; no internet transmission is completely secure.

Your rights

Depending on your location, you may request access, correction, deletion, restriction, objection or portability, and you may withdraw consent. Email yuhua0095@gmail.com with your request; we may need to verify your identity. You can also complain to your local data-protection authority.

International transfers and children

Our team and providers may process data in China and other countries where we operate. We take steps to protect it when it crosses borders. The site is intended for business buyers and is not directed to children under 16.

Changes and contact

We may update this policy; the revised version will be posted here with a new effective date. Questions or requests: yuhua0095@gmail.com.

Effective date: 6 November 2026.

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